Booking rules

Booking rules

Booking rules ABV

Booking rules
You can book our properties directly online on our website www.tuscanylovers.com or sending a request to ABV offices. In this case we will send you a booking form which has to be filled in signed and sent back to us together with copy of  payment.  In case the requested property is not available, our staff will send you a selection of alternatives.
On each confirmed booking ABV will charge €25,00 as booking fees.

Payments
A deposit of 25% of the total rental cost is due at the time of booking in order to confirm the booking. It can be paid by credit card (Visa, Mastercard) or bank transfer.
The balance is due no later than 42 days before the start of the rental period. Should the booking be concluded within 42 days of the start of the rental period, full payment of the reservation is required.

Cancellations
The cancellation of a booking on the part of the client, must reach ABV in written form and will incur the following cancellation charges:
15% of total rental costs, if the cancellation is made up to 60 days before the start of the rental period
25% between 59 and 40 days before the start of the rental period
50% between 39 and 30 days before the start of the rental period
90% between 29 days and the day before the start of the rental period
100% if the cancellation is made on the day the rental period begins or in case of a no-show .
For any change to the original booking on the part of the client, always assuming that the property and the rental period remain the same, the client must pay a fee of €25.00.

Privacy policy
The data you provided will be handled in accordance to the obligations of privacy set by the regulations of the Italian law n.675 dated 31/12/1996 and will be processed through instruments appropriate to ensure the security of the data.

Opening time table
Our office, located in Piazza V. Emanuele 12, Loc. Vagliagli - 53019 Castelnuovo Berardenga (Siena), is open Monday to Friday from 9.00am to 5.30pm. You can contact on +39 0577 322757; fax +39 0577 322424 or email us at info@abvitalia.it From the beginning of June to the end of August our office is also open on Saturday afternoon 4.00pm to 8.00pm. For urgent matters you can call us on +39 335 5803115.